Frequently Asked Questions

Find common questions about your problems here.

 

Frequently Asked Questions

What forms of payment do you accept?

Tax Audit Help welcomes payments through American Express, MasterCard, Visa, and Discover credit cards. Additionally, we can facilitate payments via check or money order if you prefer those methods.

Where are you located

Our corporate office is located in Brickell, Miami, Florida.

How do you keep my tax information private?

At TaxAuditHelp, safeguarding your privacy is of utmost importance, and we are dedicated to ensuring the security of your personal information. Rest assured, we never share your data with third parties. When you access our Message Access Portal (MAP), your data is continuously encrypted, both during the connection and while in transit on our internal network. Additionally, it remains securely stored on our servers. Access to your information is rigorously protected against external threats and is limited solely to the internal personnel and systems essential for managing your case.

In our role as your representative before the IRS or state taxing agency, we strictly adhere to the regulations established by these agencies governing the use of your data. While we maintain the personal data relevant to your case, we restrict the information accessible through our website to only what is necessary for you to manage your account, make purchases, or for us to deliver our services effectively. Furthermore, we comply with the stringent data privacy laws of Florida, among the most stringent in the United States. Your data’s security and privacy are our top priorities.

What happens if I receive an audit notice?

Call the phone number provided on your Tax Audit Help membership agreement as soon as possible. Do not contact the IRS unless otherwise instructed by your audit defense team. Once you have contacted us, we will provide you with instructions on how to move forward with your case.

What is your guarantee?

You have the option to terminate your membership within 30 days of purchase for any reason.

Do you assess my tax return before approving my membership?

We do not examine your tax return before granting membership approval.

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